Privacy Policy

Thank you for visiting mtnhacks.com, a website run by TIIM PTY LTD.

TIIM PTY LTD reserves the right to change this Privacy Policy at any time and without notice by updating this posting.

1. Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of this site.

By providing us with your data, you warrant that you are over 16 years old.

TIIM PTY LTD is the data controller, and we are responsible for your personal data (referred to as “we,” “us,” or “our” in this privacy notice).

 

Contact Details

The full name of the legal entity is TIIM PTY LTD, ABN 61 605 099 205, trading as MTN HACKS and GET ON THE MOUNTAIN podcast.

It is essential that the information we hold about you is accurate and up to date. You can manage your personal information in the member portal or advise us of information changes via social media DM.

 

2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE, AND ON WHAT GROUND WE PROCESS IT

Personal data refers to any information capable of identifying an individual. It does not include anonymized data.

We may process the following categories of personal data about you:

Any communication you send to us, whether via the website’s contact form, email, text, social media messaging, social media posting, or any other method, constitutes communication data. We process this data for the purposes of communicating with you, for recordkeeping, and to establish, pursue, or defend legal claims. Our legitimate interests, which in this case include responding to communications, maintaining records, and establishing, pursuing, or defending legal claims, serve as the lawful basis for this processing.

The customer data associated with any purchases of goods and/or services includes your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our execution of a contract with you or our steps to enter into one is the legal basis for this processing.

We collect user data, which encompasses information about your usage of our website and other online services, as well as any information you submit for publication on our website or other online platforms. We process this data for the purpose of operating our website, providing you with relevant content, ensuring website security, maintaining backups of our website and/or databases, and facilitating the publication and administration of our website, other online services, and business operations. Our legitimate interests, which in this case are to enable us to properly administer our website and our business, serve as the legal basis for this processing.

We collect technical data, which encompasses information about your usage of our website and online services, including your IP address, login information, browser details, the duration of your visits to our pages, the views and navigation paths you’ve made, the frequency of your visits, time zone settings, and other technological aspects of the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse your use of our website and other online services; to administer and protect our business and website; to deliver relevant website content and advertisements to you; and to understand the effectiveness of our advertising. Our legitimate interests, which in this case are to enable us to properly administer our website and business, grow it, and decide our marketing strategy, serve as our legal basis for processing this data.

The marketing data includes your preferences for receiving marketing from us and our third parties, as well as your communication preferences. We process this data to enable you to participate in our promotions, such as competitions, prize draws, and free give-aways, to deliver relevant website content and advertisements, and to measure and understand the effectiveness of this advertising. Our legal ground for this processing is our legitimate interests, which in this case are to study how customers use our products and services, to develop them, to grow our business, and to decide our marketing strategy.

We may use customer data, user data, technical data, and marketing data to provide you with relevant website content and advertisements (including Facebook ads or other display advertisements), as well as to measure and understand the effectiveness of the advertising we offer. Our legitimate interests, which include business growth, serve as the legal basis for this processing. We may also use your data to send you other marketing communications. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Sensitive Data

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offences.

If the law or the terms of our contract require us to collect personal data and you fail to provide it when requested, we may not be able to fulfil our contractual obligations (such as delivering goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do, we will notify you at the time.

We will only use your personal data for the intended purpose or, if necessary, a purpose that is reasonably compatible. For more information on this, please email contact us. In case we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

 

3. HOW WE COLLECT YOUR PERSONAL DATA

You may provide us with data about yourself by filling out forms on our site or sending us emails. When you use our website, cookies and similar technologies may automatically collect certain data from you. Please see our cookie policy for more details about this.

We may receive data from third parties, such as analytics providers such as Google, based outside the EU; advertising networks such as Facebook, based outside the EU; search information providers such as Google, based outside the EU; and providers of technical, payment, and delivery services such as data brokers or aggregators.

We may also receive data from publicly available sources, such as Companies House and the Electoral Register, based inside the EU.

 

4. FORUMS AND DISCUSSION PANELS

When you make information available in public areas, including social networking pages we control, our forums, or discussion panels, we can no longer keep the information private. Please do not share your personal information within these areas.

To use these areas, you must own or have the right to use the content you post and grant us permission to use it. If you include personal information in these areas, you grant us the right to use that personal information in accordance with our terms of use and membership terms. This includes transferring this information to a third party if we sell, assign, or outsource the forums, discussion panels, or any other section of our website. Our lawful ground for processing this information is your consent.

 

5. MARKETING COMMUNICATIONS

Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

According to the Privacy and Electronic Communications Regulations, we have the right to send you marketing communications if (i) you have purchased or requested information about our goods or services, or (ii) you have consented to receive such communications and have not opted out since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.

By following the opt-out links in any marketing message we send you or contact us at any time, you can ask us or third parties to stop sending you marketing messages.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases or account information, etc.

 

6. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the parties set out below:

• Other companies in our group who provide services to us.
• Service providers who provide IT and system administration services.
• Professional advisers, including lawyers, bankers, auditors, and insurers
• Government bodies that require us to report processing activities.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

 

7. INTERNATIONAL TRANSFERS

We share your personal data within our group of companies, which involves transferring it outside the European Economic Area (EEA). We maintain our own databases in Australia. We use other third-party services (for example, hosting and payment platforms), which will necessarily transfer your personal information to the US and other countries.

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data where possible.

As such:

We may transfer your personal data to countries that the European Commission has approved as providing an adequate level of protection for personal data by; or

• We may use US-based providers that are part of EU-US Privacy Shield; or
• We may use specific contracts, codes of conduct, or certification mechanisms approved by the European Commission that give personal data the same protection it has in Europe.

 

8. DATA SECURITY

We have put in place security measures designed to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also restrict access to your personal data to only those employees and partners who have a business need for it. They will only process your personal data as instructed by us, and they are required to maintain its confidentiality.

 

9. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data, we look at its amount, nature, and sensitivity, the potential risk of harm from unauthorised use or disclosure, the processing purposes, and if these can be achieved by other means and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including contact, identity, financial, and transaction data) for several years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

 

10. YOUR LEGAL RIGHTS

Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please contact us via social media DM.

No fee is required to access your personal data or exercise other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). We implement this security measure to prevent the disclosure of personal data to unauthorised individuals. We may also contact you for additional information relevant to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you.

If you are not satisfied with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate your contact if you had a complaint so we can try to resolve it.

 

11. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice for every website you visit.

 

12. COOKIES

What’s a Cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Additionally, you can use cookies for traffic analysis, advertising, and marketing purposes.

Nearly all websites use cookies, which do not harm your system.

You can usually alter your browser settings to check or change the types of cookies you accept. You can block cookies at any time by activating your browser’s setting, which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

How do we use Cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and to track any patterns in how you and others use our website. Our cookies also collect information about the websites you visited before and after visiting our website, as well as whether you followed any links to or from our website. Collectively, this helps us to develop and improve our website and the products or services we offer in response to what you might need or want, and it also allows us to offer or participate in affiliate programs.

We also use cookies for marketing or remarketing purposes. If you are concerned about these cookies, you can generally turn them off using the settings in your browser. To find out how to opt out of tailored advertising, please check the options available here: http://www.networkadvertising.org/choices/.

Cookies are either:

• Session cookies: typically store an anonymous session ID, enabling you to navigate a website without logging in, but they don’t gather any personal information from your computer.
• Persistent cookies: a persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The website that created the cookie can read it when you visit it again. We use persistent cookies for Google Analytics.

The following categories also apply to cookies:

• Strictly necessary cookies: You cannot disable these cookies because they are necessary to use the website effectively, such as when purchasing a product or service. We cannot provide the services you require on our website without these cookies. These cookies don’t collect personal data for marketing purposes or track your online activities.
• Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources, and see which parts of the site are most popular.
• Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. We may also use them to deliver services you’ve requested, like watching a video or leaving a comment on a blog. Usually, these cookies anonymize the information they collect.

Please note that third parties who advertise on this site or who we partner with (including, for example, advertising networks, affiliate platforms, and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.